​Fitbit recalls 1.7 million Ionic smartwatches over burn risk

Fitbit has issued a recall of its Ionic sports activities watch, after reviews of customers being burned by the system.

The official recall has been issued within the US, amid disturbing numbers of burns suffered whereas carrying the Ionic smartwatch. The Ionic was launched method again in 2017 and was on-sale till 2020, as Fitbit’s GPS sports activities watch.

The US Client Product Security Fee has alleged that t. have been 115 reviews of burns from the Ionic overheating – with two reviews of third-degree burns and 4 reviews of second-degree burns.

That’s out of 1.7 million smartwatches offered within the US and around the globe.

“Customers ought to instantly cease utilizing the recalled Ionic smartwatches and . Fitbit to obtain pre-paid packaging to return the system,” mentioned a press release on the CPSC web page.

Fitbit will provide customers a refund of $299 on the system, and the corporate can even concern these prospects a reduction code for 40% off choose Fitbit gadgets.

For those who personal a Fitbit Ionic you’ll be able to register for the recall ..

In case you have a Fitbit Ionic and need to test in case your mannequin is affected, the product codes for Ionic fashions are: FB503CPBU, FB503GYBK, FB503WTGY and FB503WTNV

A Fitbit spokesperson reached out to say:

“Buyer security is at all times Fitbit’s prime precedence and out of an abundance of warning, we’re conducting a voluntary recall of Fitbit Ionic smartwatches. We acquired a really restricted variety of harm reviews – the totals within the CPSC announcement symbolize lower than 0.01% of items offered – of the battery in Fitbit Ionic smartwatches overheating, posing a burn hazard. These incidents are very uncommon and this voluntary recall doesn’t influence different Fitbit smartwatches or trackers.”

In keeping with the CPSC, it’s Ionic watches with a polyurethane band in all physique colours – which might account for many gadgets.

It’s not the primary time Fitbit has been subjected to a product recall. Again in 2014 it was pressured to recall the Fitbit Pressure over pores and skin irritation complaints. However that is undoubtedly extra severe, each from the attitude of the accidents sustained, and that the Ionic has been on sale since 2017.

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