Bands and Case cover
They have Free Return service, with Free Return service you get 13 days (from the delivery date) to decide if you want to keep or return the item for any reason, as long as they are: unused, unwashed and in their original condition – complete with the original packaging, tags.
It’s easy and fast:
1) Contact us to return your item and to get the free return label.
2) Take your package to carrier point ( USPS or UPS)
Refund will be made to you once we confirm receipt of your returned parcel which meet the conditions for reimbursement.
We do not accept returns and refunds for:
Customer left wrong address, customer left invalid contact information, customer no answer to the delivery calls & emails, Customer refuses to accept package, didn’t collect package by the deadline from carrier.
Contact us for questions related to refunds and returns.
If the Smartwatch has a problem you have 15 Days Exchange Guarantee. Don’t use the Smartwatch on Hot showers or saunas ( avoid water vapor ) This voids the 15 Days Exchange Guarantee.